Neil Diamond recently refunded money to fans that saw him in concert on a night he was too sick to sing well. Would you feel entitled to a refund if you saw a Broadway star perform on a night he/she was obviously sick or vocally tired?
A. Yes, I’d rather see an understudy or be offered a refund or exchange than to see a star too ill to perform well. B. No, that’s what happens in live theatre. Just bear with it and admire the star’s work ethic.